pkr6 Privacy Policy — How We Protect Your Data

This Privacy Policy ("Policy") is issued by pkr6 ("pkr6", "we", "us", "our") and applies to all personal information collected from users ("you", "your", "User", "Player") of the pkr6 platform at pkr6.bid and any related services, applications, or communications.

By creating a pkr6 account, accessing the Platform, or otherwise providing your personal information to pkr6, you confirm that you have read and understood this Privacy Policy. This Policy is incorporated into and forms part of the pkr6 Terms & Conditions. If you do not agree with the practices described herein, you should not use the pkr6 Platform.

1.1 pkr6 is Pakistan's online casino and sports betting platform operating at pkr6.bid. The Platform provides registered users with access to casino games, live dealer tables, sports betting (including Pakistan Super League cricket, international cricket, UFC, and other sports markets), payment services in PKR, and related features.

1.2 In order to provide these services to you safely, fairly, and in compliance with applicable international online gaming standards, pkr6 necessarily collects and processes certain categories of personal information. This Policy sets out with full transparency what we collect, why, how, and for how long.

1.3 pkr6 applies data protection principles consistent with internationally recognised frameworks, including data minimisation, purpose limitation, storage limitation, integrity and confidentiality, and accountability. While pkr6 serves players primarily in Pakistan, our data practices are designed to meet standards applicable to internationally operated platforms.

2.1 For the purposes of this Privacy Policy, pkr6 acts as the data controller in respect of your personal information collected through the Platform. pkr6 determines the purposes for which, and the manner in which, your personal data is processed.

2.2 If you have any questions about this Policy or about how pkr6 handles your personal information, you may contact our Data Protection contact via the live chat support facility available 24/7 on-site, or via the support email address published on the Platform.

3.1 pkr6 collects the following categories of personal data from or about you:

3.2 pkr6 does not collect Special Category data (as defined under applicable data protection frameworks, such as health data, racial or ethnic origin, religious beliefs, or biometric data) unless strictly necessary for a specific regulatory or responsible gaming purpose and with your explicit consent.

4.1 pkr6 collects personal data through the following methods:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal request, contact customer support, respond to promotions, or update your account settings
• Automatically — when you access the Platform, through technical data such as IP address, device identifiers, session logs, browser cookies, and usage analytics
• From payment providers — when you initiate transactions via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or Raast, transactional confirmation data is shared between the payment provider and pkr6
• From identity verification services — during KYC verification, pkr6 may use third-party identity verification services that cross-reference the documents you provide against authoritative databases
• From publicly available sources — where necessary for fraud prevention, AML compliance, or sanctions screening, pkr6 may review publicly available information

5.1 pkr6 uses your personal data for the following purposes:

• Account creation and management — to create, maintain, and manage your pkr6 player account, including processing your login credentials and account preferences
• Identity verification (KYC) — to verify that you are who you say you are, that you meet the 21+ age requirement, and that you are not subject to any self-exclusion or prohibited status
• Payment processing — to process deposits and withdrawals via your chosen Pakistani payment method and to reconcile transactions against your pkr6 wallet balance
• Anti-Money Laundering (AML) compliance — to monitor transactions for suspicious patterns, conduct required reporting, and meet record-keeping obligations under applicable international AML standards
• Fraud prevention and platform security — to detect and prevent fraudulent activity, multi-accounting, bonus abuse, and unauthorised access to the Platform
• Customer support — to respond to your queries, complaints, and account requests via live chat and email
• Responsible gaming — to administer and enforce self-exclusions, deposit limits, session controls, and cool-off periods you have set on your account
• Marketing communications — where you have given consent, to send you personalised offers, promotions, and news about pkr6 via email or SMS
• Platform improvement — to analyse how the Platform is used in aggregate to improve user experience, game availability, and technical performance
• Legal compliance — to comply with applicable legal obligations, respond to regulatory enquiries, and enforce the pkr6 Terms & Conditions

6.1 pkr6 processes your personal data on the following legal bases:

7.1 pkr6 does not sell, rent, or trade your personal information. We share your data only with the categories of recipients described below, and only where necessary:

• Payment service providers — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast receive the transactional data necessary to process your deposits and withdrawals
• Identity verification providers — third-party KYC services that assist pkr6 in verifying your identity, age, and documentation during the KYC process
• Game and software providers — casino game and live dealer platform providers receive limited technical data (such as session identifiers) necessary to deliver games; they do not receive your full identity or payment data
• Fraud prevention and AML service providers — providers that assist with transaction monitoring, sanctions screening, and fraud detection systems
• IT infrastructure and hosting providers — cloud and server infrastructure providers on whose systems pkr6 stores and processes data, subject to appropriate data processing agreements
• Legal and regulatory authorities — where pkr6 is required by applicable law, court order, or regulatory obligation to disclose your information, we will do so. Where legally permissible, we will notify you of such disclosures
• Professional advisors — lawyers, accountants, auditors, and insurers who require access to your data to provide services to pkr6, subject to confidentiality obligations

8.1 As an internationally operated platform, pkr6 may transfer your personal data to, and process it in, countries outside Pakistan. Where such transfers occur, pkr6 ensures that appropriate safeguards are in place to protect your data, including:

• Standard contractual clauses or equivalent data transfer mechanisms where applicable
• Transfers only to service providers who commit to data protection standards equivalent to those applied by pkr6
• Encryption of data in transit and at rest

8.2 By using the pkr6 Platform, you acknowledge that your personal data may be transferred and processed outside Pakistan as described in this section.

9.1 pkr6 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device when you visit a website. They allow the Platform to remember your preferences, maintain your session, and analyse how the Platform is used.

9.2 pkr6 uses the following categories of cookies:

• Strictly necessary cookies — essential for the Platform to function. These include session cookies that maintain your logged-in state and security cookies. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings, display preferences, and saved login details (if enabled by you)
• Analytical cookies — collect anonymised information about how players use the Platform to help pkr6 improve performance and user experience
• Marketing cookies — used to track engagement with pkr6 promotional content, where you have consented to marketing communications

9.3 You can control or delete cookies through your browser settings. However, disabling strictly necessary cookies will affect your ability to use core Platform features, including logging in and maintaining a gaming session.

10.1 pkr6 retains your personal data for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law. The following principles govern our retention practices:

• Active accounts — personal data is retained for the full duration of your account being active and for a period of five (5) years following account closure, to meet AML and regulatory record-keeping obligations
• Financial and transaction records — retained for a minimum of five (5) years following the date of the relevant transaction in accordance with international AML record-keeping standards
• KYC documents — retained for five (5) years after your account is closed or your relationship with pkr6 ends, whichever is later
• Support communications — retained for three (3) years from the date of the interaction, unless longer retention is required for ongoing dispute resolution
• Marketing data — retained until you withdraw consent for marketing communications, after which it will be deleted or anonymised within a reasonable period
• Technical logs — retained for up to twelve (12) months for security and fraud investigation purposes

10.2 At the end of the applicable retention period, pkr6 will securely delete or anonymise your personal data so that it can no longer be associated with you.

11.1 Subject to applicable law and certain exceptions (including legal and regulatory retention obligations), you have the following rights in relation to your personal data held by pkr6:

11.2 To exercise any of the above rights, please contact pkr6 support via the 24/7 live chat facility or via the support email address published on the Platform. pkr6 aims to respond to all data subject requests within thirty (30) days of receipt. Where a request is complex or numerous, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension.

11.3 pkr6 may need to verify your identity before processing a data subject request to ensure that personal data is not disclosed to an unauthorised party.

12.1 pkr6 is strictly an adult platform. Registration is limited to individuals aged 21 years and above. pkr6 does not knowingly collect personal data from anyone under the age of 21 and does not direct any content or services at individuals below that age.

12.2 If pkr6 becomes aware that personal data has been collected from an individual under the age of 21, that account will be immediately suspended, all associated data will be reviewed, and the data will be deleted where there is no legal obligation to retain it. Any funds in the account may be forfeited.

12.3 If you are a parent or guardian and believe that a person under 21 in your care has registered with pkr6, please contact our support team immediately via the on-site live chat.

13.1 pkr6 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption on all data in transit between your device and pkr6 servers
• Encryption of sensitive data at rest on pkr6 infrastructure
• Role-based access controls ensuring that pkr6 staff can only access personal data necessary for their specific function
• Multi-factor authentication for internal systems access by pkr6 staff
• Automated systems for detecting and alerting on unusual login patterns or account access
• Regular security reviews of platform code, infrastructure, and third-party integrations
• Data processing agreements with all third-party vendors who handle player personal data

13.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pkr6 will notify you without undue delay through your registered contact details, and will provide information about the nature of the breach, the data affected, and the measures taken or proposed.

13.3 You also have a role to play in account security. You should use a strong, unique password for your pkr6 account, enable OTP two-factor authentication where available, and notify pkr6 immediately if you suspect any unauthorised access to your account.

14.1 pkr6 may send you marketing communications about promotions, bonuses, new games, and platform updates via email or SMS where you have given your consent to receive such communications, or where pkr6 has a legitimate interest in doing so as an existing customer.

14.2 You may opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email you receive from pkr6
• Updating your communication preferences in your pkr6 account settings
• Contacting pkr6 support directly via live chat and requesting removal from marketing lists

14.3 Opting out of marketing communications does not affect transactional messages, which pkr6 may continue to send as necessary for account management (e.g., deposit confirmations, withdrawal notifications, security alerts, KYC requests).

15.1 pkr6 reserves the right to update or amend this Privacy Policy at any time. The "Last Reviewed" date at the top of this page indicates when the Policy was most recently updated. We encourage you to review this page periodically to stay informed about how pkr6 protects your information.

15.2 Where changes to this Policy are material — meaning they significantly affect your rights or how pkr6 uses your data — pkr6 will notify you via your registered email address or through a prominent notice on the Platform before the changes take effect. Continued use of the pkr6 Platform after the effective date of any updated Policy constitutes your acceptance of the changes.

15.3 Previous versions of this Privacy Policy are available upon request from pkr6 support.

16.1 If you have any questions, concerns, or complaints about this Privacy Policy or about how pkr6 handles your personal data, please contact us through one of the following channels:

• Live Chat: Available 24/7 directly on the pkr6 Platform — the fastest way to reach our support team for any privacy-related query
• Support Email: The pkr6 support email address is displayed in the footer of the pkr6 Platform and in your account area

16.2 pkr6 aims to acknowledge all privacy-related enquiries within 48 hours and to resolve them within thirty (30) days. Where a matter is complex, we will provide an update within that period and an estimated resolution timeline.

16.3 If you are not satisfied with pkr6's response to a privacy complaint, you may have the right to raise a complaint with the relevant supervisory authority in your jurisdiction. pkr6 will provide guidance on this where relevant upon request.